TERMS AND CONDITIONS OF USE
Service Description
LiveaboardHUB is a subscription-based platform that allows dive travel agents to access and display boat schedules, prices, and availability on their websites. Our service enables travel agents to integrate real-time or frequently updated data from participating boat operators, enhancing their ability to provide accurate and up-to-date information to their customers. LiveaboardHUB serves as a centralized hub for managing liveaboard schedules, providing a streamlined experience for both travel agents and their clients.
Registration Requirements
To register for access to LiveaboardHUB, agents must provide accurate and complete information as requested during the registration process. Required fields must be filled out in full; optional fields may be left blank as indicated. A valid email address must be provided, which will be used as the primary means of communication.
Account Activation and Acceptance
Submission of the registration form constitutes a request to access the platform and an acknowledgment that the agent has read and agrees to these Terms of Service and the Privacy Policy. Registration does not guarantee access; accounts will only be activated once reviewed and approved by the LiveaboardHUB team. Activation will be confirmed by email. LiveaboardHUB reserves the right to decline any registration request at its sole discretion and is under no obligation to enter into a service agreement. In the event that a registration is declined, any submitted data will be permanently deleted.
TERMS OF SERVICE FOR BOAT OPERATORS
LiveaboardHUB provides a free platform for liveaboard boats and fleets to share their schedules, pricing, and availability with subscribing dive travel agents. By registering on the platform, boat operators agree to the following terms:
Free Use of the Platform
LiveaboardHUB is offered free of charge to boat operators as a marketing tool to increase exposure and bookings through agent websites.
Commitment to Data Quality
By joining the platform, boat operators commit to maintaining consistent, accurate, and up-to-date information. This includes all data related to boats, cabins, images, descriptions, schedules, and pricing.
Responsibility for Content and Acceptable Use
Boat operators are solely responsible for all content they upload to LiveaboardHUB. This includes, but is not limited to, boat and cabin descriptions, photos, schedules, pricing, and any other visual or textual material made available through the platform. Operators must ensure that:
- All information is accurate, up to date, and provided in the required format.
- They hold the appropriate rights and permissions for any content uploaded, including media files (e.g., photos, videos, documents) and links.
- No content uploaded violates any applicable laws, regulations, or third-party rights—including intellectual property rights, privacy rights, or publicity rights.
- Uploaded content does not contain or promote violence, discrimination, defamation, racism, harassment, illegal activity, or otherwise inappropriate or offensive material.
- Photos or videos containing identifiable individuals are only uploaded with those individuals’ explicit consent.
Operators may edit or delete their own uploaded content at any time. LiveaboardHUB reserves the right to remove any content—without prior notice—if there is reasonable belief that it violates legal requirements, ethical standards, or third-party rights.
Content shared via LiveaboardHUB must not be copied, redistributed, or made publicly accessible by other users without the express permission of the content owner, unless otherwise permitted by law.
Any attempt to compromise the operation, integrity, or security of the LiveaboardHUB platform is strictly prohibited. This includes, but is not limited to:
- Hacking or bypassing security systems
- Gaining unauthorized access to other user accounts
- Conducting brute-force or denial-of-service (DoS) attacks
- Distributing malware, spyware, or malicious code
- Using automated tools (e.g., crawlers, bots, or scrapers) to extract data
Violations of these terms may result in warnings, temporary suspension, or permanent removal from the platform, at LiveaboardHUB’s discretion.
Data Maintenance Options
Operators can update their information manually via the LiveaboardHUB interface or set up automated updates from their internal systems, if compatible.
Liability for Information Accuracy
LiveaboardHUB does not accept responsibility for the accuracy or completeness of the data provided by boat operators. It is the operator’s sole responsibility to ensure all information is correct.
Support and Development Services
LiveaboardHUB offers help and support for all boat operators. However, any requested development work—such as integration or custom features—may incur additional charges, which will be communicated in advance.
Account Deletion and Departure
Boat operators may delete their account and leave LiveaboardHUB at any time by contacting info@Liveaboardhub.com.
TERMS OF SERVICE FOR AGENTS AND TRAVEL ORGANISERS
Subscription Types
LiveaboardHUB offers a range of subscription levels designed to meet the diverse needs of dive travel agents. The subscription begins with a one-month trial license, providing access to up to 10 boats at no cost. Following the trial, agents can choose from various subscription levels—Bronze, Silver, Gold, Platinum, and Black—each offering a progressively broader set of features to enhance the display of boat schedules, prices, and availability.
Each subscription level allows agents to select the number of boats they wish to include, starting with a minimum of 10 boats. The basic Bronze level includes essential features such as schedule display and basic search functions, while the advanced Black level offers a comprehensive suite of tools including price personalization, XML data integration, and multi-language content support.
Pricing varies based on the selected level and the number of boats, with the basic Bronze level starting at approximately 0.67 Euros per day for 10 boats, and the top-tier Black level priced at around 9.33 Euros per day for 200 boats.
LiveaboardHUB reserves the right to adjust subscription features and pricing at its discretion. Detailed information on the specific features and pricing for each subscription level is available on our website and within your account dashboard.
Payment Details
LiveaboardHUB subscriptions are billed on a daily basis, with charges determined by the selected subscription level and the number of boats. Agents have the flexibility to adjust their subscription level and the number of boats on a daily basis, allowing them to scale their service according to their needs.
Invoices are issued monthly in arrears and are payable within 21 days of receipt. If an invoice is not settled within this period, LiveaboardHUB reserves the right to suspend the agent’s subscription until full payment is received. Continued failure to settle outstanding invoices may result in permanent suspension of the service.
Agents are responsible for ensuring that their billing information is accurate and up-to-date to avoid interruptions in service. All payments must be made in accordance with the instructions provided on the invoice.
Cancellation Terms
Agents may cancel their LiveaboardHUB subscription at any time by providing written notice to the LiveaboardHUB team at info@LiveaboardHUB.com. Upon cancellation, agents will only be billed for the services used up to the date of cancellation. No further charges will be incurred once the cancellation request has been processed.
It is the agent’s responsibility to ensure that the cancellation request is received and acknowledged by the LiveaboardHUB team. Subscription access and associated services will remain active until the cancellation is confirmed.
Refund Policy
Under normal circumstances, LiveaboardHUB does not offer refunds for any subscription fees paid. However, if the service becomes unavailable due to issues directly related to
LiveaboardHUB, including its servers or performance, agents will not be charged for the period of service disruption.
To qualify for this exception, agents must provide evidence demonstrating that the service outage was due to a fault with LiveaboardHUB and not due to external factors such as internet connectivity issues, third-party integrations, or other circumstances beyond our control.
LiveaboardHUB reserves the right to assess and validate the claim before applying any adjustments to the charges.
Data Accuracy and Responsibilities
LiveaboardHUB serves as a platform for boat operators and dive travel agents to connect and share scheduling information. Boat operators are solely responsible for ensuring the accuracy and timeliness of their schedules and other related data uploaded to LiveaboardHUB.
LiveaboardHUB does not verify the accuracy of the information provided by boat operators and cannot be held responsible for any discrepancies, inaccuracies, or outdated data. As such, no refunds or adjustments will be made due to inaccuracies in the data provided by boat operators.
User Responsibilities
- Display of Schedules: Agents may only display LiveaboardHUB schedules on the website or platform associated with their account. If an agent wishes to display the data on multiple websites or platforms, they must contact the LiveaboardHUB team for appropriate permissions and arrangements.
- Use of Data: Data provided by LiveaboardHUB, including boat schedules, prices, and availability, must not be edited or altered beyond the application of price rules and offers configured within LiveaboardHUB. The data is strictly intended for the purpose of displaying and promoting liveaboard departures and must not be used for any other purpose.
- Contracts with Boat Operators: It is the sole responsibility of the agent to establish contracts and agree on terms and conditions directly with the boat operators they subscribe to via LiveaboardHUB. LiveaboardHUB acts only as a data provider and is not involved in the contractual relationships between agents and boat operators.
ADDITIONAL TERMS AND INFORMATION
Termination by LiveaboardHUB
LiveaboardHUB reserves the right to terminate access to the platform at any time with a minimum notice period of two (2) weeks, provided in writing or by email.
Immediate termination may also occur without notice in cases of serious or repeated breaches of these Terms of Service. This includes, but is not limited to, failure to maintain accurate and up-to-date content, violation of applicable laws or third-party rights, or misuse of the platform as outlined in the “Responsibility for Content and Acceptable Use” section above.
In the event of termination, any content uploaded by the operator may be removed from the
platform, and the operator’s account may be deactivated permanently. Operators may also choose to delete their account and leave the platform at any time.
Contact Information
For any inquiries, support, or cancellation requests, agents can contact the LiveaboardHUB team by emailing info@Liveaboardhub.com. Our team is available to assist with any questions regarding subscriptions, billing, or the use of the LiveaboardHUB platform.
Legal Information and Compliance
LiveaboardHUB is owned and operated by Travel Hub GIE registered at 2 ter rue des Olivettes – CS 33221 – 44032 Nantes Cedex 1, France.
Liability Disclaimer: LiveaboardHUB provides data and platform services “as is” and does not guarantee the accuracy, completeness, or reliability of the information provided by boat operators. LiveaboardHUB shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of its services.
Jurisdiction: These terms and conditions are governed by the laws of France. Any disputes arising from or relating to these terms or the use of LiveaboardHUB will be subject to the exclusive jurisdiction of the courts of Nantes, France.
Compliance with Local Laws: Users of LiveaboardHUB are responsible for complying with all applicable local laws and regulations related to their use of the service.
Modifications to Terms: LiveaboardHUB reserves the right to modify these terms and conditions at any time. Any changes will be communicated to agents via the platform or email, and continued use of the service constitutes acceptance of the revised terms.
